Frequently Asked Questions
Everything you need to know about our medical-grade apparel and accessories.
What makes your diabetic socks different from regular fashion socks?
Our socks are engineered with non-binding tops to promote circulation and seamless toes to prevent friction and ulcers, all while maintaining a stylish aesthetic suitable for any occasion.
How do I choose the right size for compression wear?
We provide a detailed sizing chart on every product page. We recommend measuring your ankle and calf circumference in the morning for the most accurate fit to ensure optimal therapeutic benefits.
Do you offer international shipping for your footwear and apparel?
Yes, we ship our specialized diabetic fashion worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for intimate apparel and socks?
For hygiene reasons, we can only accept returns on socks and compression garments that are unworn and in their original, sealed packaging within 30 days of purchase.
Are your products covered by health insurance or HSA/FSA accounts?
Many of our items are HSA/FSA eligible. We recommend checking with your provider; we provide detailed invoices that you can submit for reimbursement.
How should I care for my diabetic-friendly garments to ensure they last?
To maintain the elasticity and specialized fabric integrity, we recommend machine washing on a gentle cycle with cold water and air drying whenever possible.