Returns & Exchanges
At Diabetic Supplies Unlimited, we want you to be completely satisfied with your specialized apparel and medical-wear purchases. We offer a hassle-free 30-day return policy for items in their original, unworn condition with all tags intact.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and hygiene seals are undisturbed to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our team inspects the returned garments, we will process your refund or ship your replacement item within 3-5 business days.